Condition guide

what to expect from your device

Condition guide fair

Exterior

Visible signs of wear such as scratches, small speck-like markings and small dents on the body. Screen contains small, noticeable scratches on or around the display. The price takes into consideration minor external flaws that do not affect the functioning of the device.

Functionality

Device has passed a thorough testing process and performs to the tested level of functionality. Battery capacity of 80% and upwards for phones and tablets.

Condition guide good

Exterior

Moderate signs of wear with light surface scratches on the body and exterior and, in the case of laptops, shiny keys and surfaces around the keyboard. Hairline scratches to screen that are barely noticeable.

Functionality

Device has passed a thorough testing process and performs at a similar level to a new device. Battery capacity of 85% and upwards for phones and tablets.

Condition guide excellent

Exterior

Device can reasonably be considered similar to new. Barely noticeable markings on the
body and exterior such as hairline scratches. Screens are unmarked.

Functionality

Device has passed a thorough testing process and performs at a similar level to a new device. Battery capacity of 85% and upwards for phones and tablets.

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