Excellent
An excellent device can be considered nearly new.
Screen: The screen must be almost flawless, with at most, one nearly invisible scratch.
If this scratch is present, no other blemishes are allowed for the device to be rated as excellent.
Sides: The sides of the device may have a few small, light, scratches or marks that are barely noticable.
Back: The back of the device may have minor light blemishes, marks, specks or scratches.
Charging Port: The port must be free of any blemishes, scratches or specks.
Good
A Good device may show signs of light wear indicating it has been used but has also been well-maintained and is considered to be in very good condition:
Screen: The screen may have minor small, light scratches that are not easily visible at arm’s length.
Sides: The sides may have minor blemishes such as small scratches, spots, or discoloration, and up to three small dents.
Back: The back of the device may have minor visible blemishes such as small scratches, discoloration or spots.
Charging Port: The port may have minor blemishes such as scratches or spots around it.
Fair
A fair device shows signs of wear, indicating it has been well-used but kept in reasonable condition:
Screen: The device screen will have multiple visible scratches that range in depth. There may be visible screen burn.
Sides: The side of the device will have blemishes such as scratches, spots, specks, and a few small dents. Some discoloration may also be present.
Back: The back of the device will have visible blemishes like scratches, discoloration or spots.
Charging Port: The port may have some blemishes such as scratches or spots around it.