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New Samsung Devices

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No. We are an online store with no walk-in location. All our transactions are done online. If you still have questions after viewing the website we will be more than happy to assist.

Unboxxed pre-owned products are guaranteed to be fully functional. Since these items have been previously owned, their conditions may differ. Have a look on our ‘Conditions Guide’ section for more information on the different condition grades and what they mean.

No. Please note that our products are not available outside South Africa.

Please have a look at the different payment options that we offer at checkout.

Yes, all our devices are original, certified, refurbished (pre-owned).

Delivery typically takes 2 working days to major centers (Gauteng, Cape Town, Durban, PE) and up to 5 working days to outlying areas.

You can use the waybill number provided on your email and track your parcel on the Courier Guy website.

We work directly with large corporates to source our devices. We also receive devices from our trade-in channel. We also check all the devices we resell against the local Transunion and international CheckMend blacklisting databases. This ensures that we do not bring any stolen devices into our facility.

Yes we do!

A refurbished device is a device that has been previously owned and is tested, repaired, and restored to a like-new condition. Our experts thoroughly test each device to ensure it is renewed to last.

We strive to keep our website updated with the latest available products, but there may be times when some items are out of stock or not displayed. If you are looking for a specific product, feel free to reach out to us, and we will do our best to assist you!

All phone purchases include a generic USB charging cable.

All our products have a 12-month warranty. Ts & Cs apply.

No. All deliveries are completed only on weekdays, during business hours. We do not deliver/collect on weekends/public holidays.

Delivery is free for all products purchased.

You can contact our support team via email.

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If your question remains unanswered, please reach out to us.