All our devices are second hand. This means that they come with a history. And so it’s super important that we make sure that the devices we ship are in good working condition. For each second-hand Samsung Galaxy or iPhone that we ship out the door, we perform a 59-point check. Here is what we test.
We start with device details, making sure that we have captured all the specifics relating to the model, IMEI number and other details. Here we check:
- Model and model code
- Operating system
- IMEI number
- Serial number
- USB serial number
- Service provider software version
- Region code
- Confirm number of SIM slots
Here we check some of the most basic aspects of the device and ensure the previous owners’ data is erased entirely.
- Lock screen
- SIM card – ensure no SIM card is in the device
- Device genuineness
- Whether any Google, Samsung, or Apple accounts are detected. If yes, they are erased together with all data from the previous owner
We check whether the connectivity mechanisms in the device work properly.
- Internet connection
- SIM card slot
- Outgoing calls
We make sure that the latest software is loaded.
- Software updates
We test all audio functionality.
- Phone speaker
- Record and play
We make sure that the camera is functioning as it should.
- Front camera
- Rear camera
- Front camera auto focus
- Rear camera auto focus
- Front camera video
- Rear camera video
We check the display and make sure it is functioning as it should be.
- Burned screen
We check that all the buttons are working (this list varies slightly depending on whether the device is Apple or Samsung – the list below is for a Samsung device).
- Volume up
- Volume down
We make sure that all the sensors that in the device are functioning properly. The list below is not exhaustive and depends on what sensors are built into any specific device.
- Ambient light
- Vibration function
- Fingerprint/touch ID
- Face ID
We check the battery performance and provide a grade and a performance level. We do not sell any devices with a battery performance level below 80%.
- Performance level
We check the exterior condition of the pre owned iPhone or Samsung Galaxy phone and give each aspect a rating:
- Back cover
- Screen condition
- Body shape
- Free description
If a device is intended to come with accessories, we check that the accessories are present. For example in the case of Samsung Galaxy Note phones, we check that the SPen is present.
We do a final check to confirm that all previous data has been fully erased from the device.